Shipping policy

Shipping Policy

1. Order Processing Time

  • Humare orders 24 hours mein process aur ship kiye jate hain.

  • Peak seasons (festivals, sales) mein processing time thoda badh sakta hai.

2. Shipping Methods & Delivery Time

Hum India ke andar neeche diye gaye options provide karte hain:

Shipping Type Estimated Delivery Time Cost
Standard 1-3 business days ₹50–₹100
Free Shipping 4-5 Festival days Orders ₹999+

International shipping abhi available nahi hai.

3. Order Tracking

  • Har order ke saath tracking number provide kiya jata hai.

  • Tracking details aapko email aur SMS ke through bheji jayengi.

  • Aap apna order Track Order page par bhi check kar sakte hain.

4. Shipping Costs

  • Shipping charges checkout par automatically calculate ho jate hain (location ke hisaab se).

  • ₹999 aur upar ke orders par FREE Standard Shipping available hai.

5. Customs, Duties & Taxes (International Orders)

  • Agar hum future mein international shipping start karte hain, toh customs duties aur taxes buyer ki responsibility honge.

6. Address Changes

  • Order place karne ke baad address change nahi kiya ja sakta.

  • Agar address galat hai, toh please turant humein contact karein (before shipment).

7. Lost or Delayed Shipments

  • Hum reliable courier partners (Delhivery, Shiprocket, Xpressbees, etc.) use karte hain.

  • Agar aapka order 7 days se zyada delay ho jaye, toh humein contact karein — hum currier se investigate karenge.

  • Lost shipments par hum replacement ya refund provide karenge.

8. Shipping Restrictions

  • Hum PO Boxes ya military addresses par ship nahi karte.

9. Multiple Items in One Order

  • Agar aapne multiple items order kiye hain, toh woh alag-alag packages mein aa sakte hain (different suppliers/warehouses se).

10. Contact Us

Kisi bhi shipping query ke liye:

  • Email: updated soon!

  • Phone/WhatsApp: 9877591003

  • Contact Page: Contact Us